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Version: Lastest

Payment Error Codes Table

Error CodeDescription
1Missing or invalid request parameters
2Invalid signature parameter
30Duplicate order ID. Please retry the transaction
31Transaction has been voided
32Invalid amount
33Transaction failed
34Transaction is being processed. Please check again later
36Transaction does not exist
37Unknown transaction
38Transaction cancelled by user
63Card is not activated or not registered for online payment
64Card type is not supported
65Invalid card/account information
66Your card is restricted. Please contact the bank for more details
67Payment timeout
69Card has expired
75Insufficient balance
76Invalid card number
78Bank system error. Please retry the transaction
79Unable to process your card. Please contact the provider for support
82Transaction declined. Please contact support for more details
84Transaction amount exceeds the allowed limit. Please contact support
93System is temporarily unable to process the transaction. Please try again later
94System is under maintenance. Please try again later
99Unknown error. Please check the transaction again later
207Suspicious transaction (fraud-related or abnormal transaction)
401Authentication error
500System error
3101Low battery. Unable to process the transaction
3102Payment application error
3103Invalid PIN
3104Invalid merchant or provider
3105PIN entry attempts exceeded
3106Transaction is not allowed at this time. Please try again later
3107Invalid card reader
3108Issuing bank (BIN) cannot be identified
3109Cardholder profile is closed
3110Transaction has been reversed
3111Login account is blocked. Please contact the agent for support
3112You are not authorized to void transactions
3113Your account has been temporarily locked. Please contact the system administrator
3114Your account has been deactivated. Please contact the system administrator
3115TID is temporarily locked or not registered for the App user
3116Invalid login
3117User PIN must be six (6) digits
3118Invalid user ID, user PIN, or activation code
3119Please download the latest update to continue
3120User has reset the PIN. Please log out and activate again
3121You are logged in on another device. Confirm if you want to switch devices
3122Session expired. This user ID has been logged in on another device
3123Optional: download the latest updates to continue
3124Monthly transaction limit exceeded. Please contact the hotline for support
3125Per-transaction limit exceeded. Please contact the hotline for support
3126Daily transaction limit exceeded. Please contact the helpdesk
3127PIN not provided
3128Void transaction rejected
3128Void rejected. This transaction type cannot be voided
3129Invalid PIN verification response
3130You are not authorized to perform any operation
3131Report/PDF/CSV generation error
3132Transaction void failed. Please contact the hotline for support
3140Please perform settlement before making a payment
3141Card reading error. Please try again
3142No transaction found. Please check again
3143Out of paper. Please check the printer